Tokens, plans and allowances

A token is what a search costs. This page explains how the cost is calculated, what you get for

free, and how plans and top-ups work.

How a search is priced

cost = timeframe factor × algorithm factor × period factor

Timeframe — 1 week, 4 hour, 1 hour and 1 day cost 1; 15 minute costs 2; 5 minute 3; 1 minute 4.
Algorithm — Geo costs 1; DTW 2; SAX, Matrix Profile and Cross-Correlation 3; WDTW, ERP and

LCSS 6. See Search modes.

Period — 1 day costs 1, 7 days 2, and longer windows cost more; scans over a year are the

most expensive.

The search form shows the cost before you run it, and tokens are charged when the search runs. If

a paid search fails on our side, the tokens are returned to your balance automatically.

Searches that combine a free timeframe (1h, 4h, 1d, 1w), the Geo algorithm and a period of up

to 30 days cost 0 tokens. On top of that, every account receives a weekly token allowance,

which resets each week — spend it on the bigger scans whenever you like.

All plans grant the same features; they differ only in the weekly token allowance:

Prices are shown on the pricing page in your local currency. Billing runs through Paddle, the

merchant of record: Paddle charges your card, issues the invoice and handles payment support.

If you do not want a subscription, one-off packs add tokens to your balance:

Top-up tokens never expire and are spent in addition to your weekly allowance.

Billing page — current plan, weekly allowance, next renewal date and invoice history.
Cancel — any time, no questions asked; the plan stays active until the end of the paid period.
Refund — if you cancel right after a charge, open a ticket within the current period and the

current month is refunded in full. See the Refund Policy.

Upgrade — switch plan from the billing page; the change is handled by Paddle.