# Tokens, plans and allowances

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# Tokens, plans and allowances

A token is what a search costs. This page explains how the cost is calculated, what you get for
free, and how plans and top-ups work.

## How a search is priced

```
cost = timeframe factor × algorithm factor × period factor
```

- **Timeframe** — 1 week, 4 hour, 1 hour and 1 day cost 1; 15 minute costs 2; 5 minute 3; 1 minute 4.
- **Algorithm** — Geo costs 1; DTW 2; SAX, Matrix Profile and Cross-Correlation 3; WDTW, ERP and
  LCSS 6. See [Search modes](/docs/search-modes).
- **Period** — 1 day costs 1, 7 days 2, and longer windows cost more; scans over a year are the
  most expensive.

The search form shows the cost before you run it, and tokens are charged when the search runs. If
a paid search fails on our side, the tokens are returned to your balance automatically.

## What is free

Searches that combine a free timeframe (1h, 4h, 1d, 1w), the **Geo** algorithm and a period of up
to 30 days cost **0 tokens**. On top of that, every account receives a **weekly token allowance**,
which resets each week — spend it on the bigger scans whenever you like.

## Plans

All plans grant the same features; they differ only in the weekly token allowance:

| Plan | Weekly tokens |
|---|---|
| Starter | 37 |
| Pro | 237 |
| Advanced | 777 |

Prices are shown on the pricing page in your local currency. Billing runs through **Paddle**, the
merchant of record: Paddle charges your card, issues the invoice and handles payment support.

## Top-up packs

If you do not want a subscription, one-off packs add tokens to your balance:

| Pack | Tokens |
|---|---|
| Small | 18 |
| Medium | 100 |
| Large | 500 |

Top-up tokens never expire and are spent in addition to your weekly allowance.

## Managing your plan

- **Billing page** — current plan, weekly allowance, next renewal date and invoice history.
- **Cancel** — any time, no questions asked; the plan stays active until the end of the paid period.
- **Refund** — if you cancel right after a charge, open a ticket within the current period and the
  current month is refunded in full. See the [Refund Policy](/docs/refund-policy).
- **Upgrade** — switch plan from the billing page; the change is handled by Paddle.